These V9. For more information, see What's new in Liberty in the documentation. WebSphere Adapters The WebSphere Adapters help accelerate business integration projects with rapidly deployable, enterprise-ready connections. Other available software This optional software is included when you purchase WebSphere Application Server.
More support for: WebSphere Application Server. Site availability. Site assistance. United States English English. IBM Support. Contact and feedback Need support? I actually have my own personal horror story to share here which occurred during my first year selling on Amazon. One day, I was checking up on my listings when I noticed that products from our online store were being listed on Amazon without my permission. They literally ripped everything off!
They stole our photos, our verbiage and even our product numbers. It was wholesale piracy on a large scale with over SKUs. When we sent an email to Amazon, they sent us an automated response asking us for documentation on each and every product to show proof that we owned the photos and descriptions. To put together a thorough response would have taken a ton of work and time and we were unable to get a human to take care of this for us.
Fortunately, we politely reached out to the vendor and they took everything down without a fight. But what if they refused? We could have been mired in a battle for months and forced to navigate through a series of automated responses for over products. Be aware! Even if you sell a private labeled product under your own brand and ASIN Amazon product number on Amazon, there is nothing stopping another seller from piggy backing on your listing and undercutting you on price with a counterfeit item.
The best way to fight this is to actually purchase the product yourself as a customer and then file an AtoZ complaint against the fraudulent seller. Unfortunately, this process is a major pain in the butt and Amazon has been known to take its time before taking action. In just the past few years, Amazon has become such a cutthroat marketplace that unscrupulous sellers have been purposely trying to sabotage their competitors.
As a result, most sellers are hush hush about their products and never talk about their winners in public. The tactics mentioned below are evil and highly unethical. And the fact that people are using these strategies really makes me angry. In November, a customer purchased a large quantity of product which put us out of stock of this one particular SKU.
While my wife and I were thrilled at receiving such a large order, we knew that we would not be able to replenish the stock in time to meet the rest of the holiday demand. No big deal, we thought to ourselves. It was only 1 product. But guess what happened? A seller who was piggybacking our product got the buy box because we were out of stock. And then about 4 weeks later, a substantial portion of that large order was returned.
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First off, they buy all of your inventory to steal the buy box. Then they sell your exact same goods on the same Amazon listing and on EBay. If you are an Amazon seller who has not registered your brand which now requires a trademark , you need to be very careful about other sellers changing out the photos on your listing.
So the only way to know that this has happened is to constantly watch your listings like a hawk. If your picture gets switched out from under you, there are many bad things that could happen. For example in the worst case, an evil seller could change your photo to a completely different product or bundle. The best way to combat this is to register your brand. A lot of new sellers skip this step in the beginning because it requires a website and a trademark but if your product ends up taking off, you need to take care of this ASAP.
So today, we consistently monitor our account health for anomalies. Did you know that there are people out there who will leave negative feedback on a product for a fee? While Amazon has tried to crack down on this practice, there are still groups out there doing this. Basically, a competitor will have someone buy your product and then leave you negative feedback claiming that your product is counterfeit or fake.
In our experience, genuine buyers who want their money back for a return just express their anger or disappointment at the product for a specific reason. The best way to combat this practice is to pay attention and address the negative feedback immediately. Amazon will keep a record of all of the conversations and take note of your responsiveness and great customer service should you ever get suspended.
Sometimes this involves suspending your product until the proof is provided. Either way, it sucks because you are guilty until proven innocent. Hopefully, Amazon is hard at work creating algorithms to detect fake negative feedback because getting targeted by malicious claims really sucks. Similar to the negative feedback strategy above, there are groups of malicious sellers who are leaving mass amounts of positive reviews on listings as well. Now you would think that getting a bunch of positive reviews on your listings would be a good thing.
But because Amazon has been cracking down on sellers who buy 5 star reviews, Amazon now has algorithms in place to detect unusual spikes in positive review activity. If your listing all of sudden gets 5-star reviews, Amazon will detect this anomaly and instantly suspend your account. As a result, not only do you need to monitor your negative feedback but you also have to be on the lookout for 5 star reviews as well! As an Amazon seller, you are required to maintain certain metrics on your account to stay in good standing in the eyes of Amazon.
If you have too many returns or too many bad feedbacks on your products in a short period of time, you risk getting your product or account suspended. What evil Amazon sellers will sometimes do is have people make multiple purchases of your products and then coordinate their returns and negative feedback all at once. Multiple returns and multiple negative feedbacks in a short time frame can be disastrous to your account standing.
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And hopefully, your products already have enough positive feedback to counteract the bad. In the event that you suspect foul play, report it to Amazon. The good thing is that you have 90 days to contest bad feedback and if it is removed during that time then nothing bad happens to your account. Over the holidays, one of the students in my Create A Profitable Online Store Course had a product that absolutely killed it. She managed to rank her product in the top 3 of Amazon search for a competitive keyword and she was making 5 figures per month off of a single product.
At the time, her product had a 4. But one day, she noticed that her sales had dropped to just a trickle and when she checked her listing, she noticed that someone else was selling her product for significantly cheaper and she no longer had the buy box.
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She designed these products herself so it was highly unlikely that this seller was selling the exact same thing. As a result, she did a test buy and when she received the item, she was shocked to see a poorly made imitation with a cheap copy of her packaging. Even though she contacted Amazon, she got the run around and they did nothing about it.
Meanwhile, negative reviews started trickling in and her search rankings started dropping. Eventually, this seller went away but the damage was already done. Over the years, the number of knockoff products from China has been exponentially increasing. And with large brands like Birkenstock pulling out of the platform due to piracy, Amazon has been extremely sensitive to counterfeit claims. Because Amazon is quick to the ban hammer and sellers are considered guilty until proven innocent , evil sellers are getting legit private label products suspended by accusing them of selling fake products.
Everyone that I spoke to who has had this happen to them eventually got their products back online. But the appeals process was grueling and tedious and some sellers had their products suspended for weeks. In a recent article on The Verge , a poor seller named Harris fell victim to this scheme. The hijacker planned his attack for over a year, took his trademark to Amazon and registered it. Once the trademark was obtained, the evil seller instantly held the power to kick Harris off his own listings and control his account.
As with all things in life, if something sounds too good to be true, then there will always be unseen disadvantages. There is still a ton of opportunity to be found from selling on Amazon. With Amazon, you do not own the platform. You do not own your own brand. You can be banned at any time. And there are unscrupulous sellers and customers everywhere. If you are interested in learning how to start your own online store and establishing a long term branded business, click here to take my FREE 6 day mini course on ecommerce.
In this 6 day mini course, I reveal the steps that my wife and I took to earn thousand dollars in the span of just a year. Best of all, it's free and you'll receive weekly ecommerce tips and strategies! My profile already had to suffer I need to re-test for my skills, re-create my portfolio etc. Wise choice not to sell on Amazon. I published some books on lulu. I asked Amazon to stop selling my books. I had no problem getting them taken out of print on the U.
I requested that Amazon India remove my books as they still have them listed. They refuse to get back to me and their customer service number is fake and leads to Freedom Pop. There HAS to be a way to stop them from selling my books against my will. How Romana! Any best practices to do or any pitfalls to avoid?
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Such a great post. Amazon is getting flooded with a lot of unscrupulous sellers from all over the world looking to make a quick buck. It can be a tremendous pain trying to deal with all of that. And the bigger you get on Amazon, the more issues you run into. Amazon staff is quite responsive in resolving issues in our experience, but we did experience our own horror story once when a hot selling item was inexplicably delisted due to customer complaints. Turns out Amazon was taking returned items and putting them back into regular inventory without properly checking for damage.
So customers were receiving used and damaged products when they were expecting something brand new. Andrew, the same exact thing happened to me. Were you able to get your item relisted, and if so, how long did it take? I always get a response…an automated-like response:.
I think that may be what is happening to me. I just got delisted due to customer compaint that I am selling used product as new. If you sell on Amazon, you should periodically check eBay for your products. Several of our Amazon listings were copied and listed on eBay by foreign sellers. This is particularly concerning to us when our products are only sold in the US for various reasons and these other sellers are offering to ship our product overseas.
Not cool. As a buyer, I have had this happen to me twice. I purchased two items on eBay and they came to me in Amazon Prime boxes with an Amazon invoice inside that said it was a gift invoice. I was not happy about that at all. If I had wanted to purchase those items from Amazon, I would have purchased them myself. Yes, dropshipping through Amazon happens all the time.
But I think that practice will slowly decline as the prices start to equalize. Robin, The reason for that is because some sellers sell on both Amazon and eBay. If an item sells on eBay, the seller directs Amazon to ship the item to the eBay buyer. That creates two sales channels for the seller and Amazon ships quick with a tracking number. It is a win-win for both buyer and seller. I once purchased something from ebay and the item received was in flipkart packing with ebay invoice. Ive had something similar happen to me although its probably not as shady as your instance. But i purchased a particular paper that i like on Amazon only to have it shipped by Costco.
Im sure this is perfectly fine with Costco but the idiot seller lost me as a repeat customer because I now buy it directly from Costco at a fraction of the price. You can check it. And the prices are really inflated compared to those in stores. I read about this same thing happening to another seller and what he did was so awesome.
He did 2 things. First he raised the price of his product really high and then ordered it from that eBay seller. He placed 10 separate orders back to back. When the eBay seller went to buy and ship the product, he found out that he actually would be losing money. He begged the guy to cancel his orders and promised to never do that again. The other thing the seller did was switched his Amazon listing to zero units available and again, he went to that eBay seller and made multiple orders back to back. When the eBay seller went to order from the Amazon seller, there was no inventory.
So ta-da! Just take care of it yourself just like this seller did. That seller sorted his problem cleverly but how he got his problem in the first place was bad business practice. Thanks so much for sharing how he handled this. Only, the product they sent me was completely different than what I ordered. It was a much cheaper item, not even related to the item I ordered. Go figure.
Anyway, these are great strategies! Thanks for the info! I have the same time exact situation.
While I was shocked to see it at first, I thought why now have someone sell for me at make a commission. I could think of any drawbacks.
Marvel fans pretty much know what to expect from these movies at this point. The first one might be the crazier of the two. I mean, sure, why not. His friends were about to get killed in every other scene of both movies anyway, so how much more danger does this put them in really , which is always the excuse about why superheroes have to maintain their covers.
I believe this is the first time this has ever happened in the MCU, and everyone always said that Simmons was one of the most perfectly cast comic book characters of all time.