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Identifying innovation in surveys of services: A Schumpeterian perspective. Research Policy , 33 3 , Droege, H. Innovation in services: Present findings, and future pathways.
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Journal of Service Management , 20 2 , Evangelista, R. The economic impact of technological and organizational innovations: A firm-level analysis. Research Policy , 39 10 , Fontes, M. Contribution of new technology-based firms to the strengthening of technological capabilities in intermediate economies.
Research Policy 30 1 , Forsman, H. Innovation capacity and innovation development in small enterprises: A comparison between the manufacturing and service sectors. Research Policy , 40 5 , Freel, M. Patterns of innovation and skills in small firms. Technovation , 25 2 , Gallego, J. Innovation and productivity in the Colombian service and manufacturing industries.
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Services and organisational innovation: The right mix for value creation. Management Decision , 51 6 , Journal of Business Research , 66 10 , Gallouj, F. Innovation in services and the attendant old and new myths.
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Journal of Socio-Economics 31 2 , Innovation in the service economy: The new wealth of nations. Cheltenham: Edward Elgar. Innovation in services: A review of the debate and a research agenda. Journal of Evolutionary Economics , 19 2 , The futures of the service economy in Europe: A foresight analysis. Technological Forecasting and Social Change , 94 , Innovation in services. Research Policy , 26 , Which firms want PhDs?
An analysis of the determinants of the demand. Higher Education , 63 5 , Research Policy , 43 9 , Gomes, C. He, Z. Innovation, Management, Policy and Practice , 11 3 , Herrera, L. European Management Journal , 33 2 , Hertog, P. Capabilities for managing service innovation: Towards a conceptual framework. Journal of Service Management , 21 4 , Hsueh, J. The effects of network embeddedness on service innovation performance. The Service Industries Journal , 30 10 , Janeiro, P. Open innovation: Factors explaining universities as service firm innovation sources.
Jong, J. Innovation in service firms explored: What, how and why? Kulkarni, M. Overqualification, mismatched qualification, and hiring decisions: Perceptions of employers. Personnel Review , 44 4 , Laursen, K. Searching high and low: What types of firms use universities as a source of innovation? Research Policy , 33 8 , Lazzarotti, V.
Collaborations with scientific partners: The mediating role of the social context in fostering innovation performance. Creativity and Innovation Management , 25 1 , Leiponen, A. Industrial and Corporate Change , 21 5 , Innovation in services: The case of rural tourism in Argentina. F, Astray, B. Are firms interested in collaborating with universities? An open-innovation perspective in countries of the South West European Space.
Service Business , 9 4 , Love, J. Openness, knowledge, innovation and growth in UK business services. Research Policy , 40 10 , This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering.
Written by leading experts in the field, this indispensable textbook will enable a new wave of This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle Toggle navigation.
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