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They were able to place someone within 3 days. My mother has Alzheimers and at times can be challenging to be with. Touching Hearts has supported her and us with love and care and nothing but patience. I am beyond grateful and cannot thank them enough for helping us through this time of difficulty and emotional ups and downs.


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They have been amazing. They really live up to the name.

Home - Touching Hearts

Trustworthy and caring are the first two words I think of to describe them. If you or a loved one needs help at home to remain independent, I highly recommend them. Touching Hearts at Home provides the full range of companion care services, including medication monitoring and help with maintaining prescriptions, help with housework, meal preparation, and basic companionship.

Touching Hearts caregivers are trained specifically in dealing with clients struggling with dementia, and the company focuses on maintaining quality of life and preserving as much freedom as possible for the client while ensuring their health and safety. Like a few other home care companies, Touching Hearts offers transportation assistance. This means a professional caregiver who will drive the client to various destinations, including the airport, social occasions, entertainment events, and even personal care appointments—a useful addition to care offerings, especially for seniors who live at a distance from friends and family.

In addition, the house monitoring program makes caregivers available to oversee home maintenance and to monitor the safety of the home environment. As mentioned above, Touching Hearts at Home operates as a franchise, with each individual local office independently owned and operated.


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National companies do, however, exert some influence over their franchises, steering their hiring practices and their security and safety procedures, and providing training to franchise owners. For that reason, trends across franchises can sometimes give clients and their families an idea of what to expect from their local office.

In order to get a sense of these trends, we surveyed more than online customer reviews of Touching Hearts locations, and found that the company came out very well, with a weighted average rating of 4. Deep appreciation for caregivers: Across the industry, most reviewers express appreciation for their caregivers. Regardless of the company they work for, the vast majority of caregivers do the work they do because they want to help people.

Even so, Touching Hearts caregivers stand out, with almost no clients expressing disappointment or unhappiness with their caregivers among the reviews we tallied. Office staff and administration: Among over reviews, we only encountered a couple that had a problem with the office staff or administration they worked with.

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Home Care vs. The Alternatives: How to Choose? At Aging in Place, we strive to make that choice easier for you. Read our guide for choosing the right in-home care provider. Read More. Great place to work. A great job all around!

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The management are friendly, professional, and very accommodating with flexible hours. My co-workers are great and take their compassion to the highest level. The hardest part of my job is when I have to leave when my shift is over, as you become attached to the person you are caring for. Overall I gave Touching Hearts a five star rating as it really deserves it!

Since Touching Hearts locations are independently owned, each office can also set the rates they charge for care though some will have to do so in line with state regulations. These rates can vary from location to location depending on the local cost of living and whether the location is in a rural or urban area, and can vary among clients at a location depending on the type of care the clients need.

We improve your life by providing compassionate, one- on-one care in the comfort of your own home. Our personalized and affordable senior care services are available 7 days a week and can range from a few hours per day to 24 hour live in care.

Touching Hearts at Home Employee Reviews

Avoid Identity Theft! We also offer a program to help seniors avoid being victims of identity theft. Watch our Videos. Sign up to receive our monthly newsletters by email. Find us on. Every day, Certified Senior Advisors demonstrate their deep caring and respect for older adults by serving the senior community through the CSA Difference. Whether initiating programs, participating with senior organizations or making the vital connection with a senior in need, CSAs are making a lasting impact in the lives of the older adults they serve through volunteerism.

Gulf Coast Dementia Services provides services to those in need of support, including care management, support groups, education and soon respite care.

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